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NAB Helping to ‘Manage Complexity in Today’s Multi-Channel Contact Center’

Started by blogger, July 25, 2013, 09:01:15 AM

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July 25, 2013, 09:01:15 AM
NAB Helping to ‘Manage Complexity in Today’s Multi-Channel Contact Center’

The International Customer Management Institute (ICMI) is gearing up to present the Call Center Demo and Conference in Atlanta this fall (October 21-23, 2013) and the organization has just announced the 2013 theme: “Managing Complexity in Today’s Multi-Channel Contact Center.” The event will feature a number of industry leaders and experts who will provide valuable [...]

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