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How do I remove a virus from my computer?

Started by riky, October 04, 2007, 09:50:28 AM

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riky

How do I remove a virus from my computer?

Question:

... How do I remove a virus from my computer?...

Answer:

...Before removing any file from your computer you should verify it is a virus or other malware. See document CH000896 for additional information about determining if a file is infected with a virus.... ...If you've determined that a file is infected with a virus the best method of removal is to run an anti-virus scan on the computer. If the virus is preventing you from entering Windows or running the anti-virus can boot the computer into Safe Mode and run the scan there. Additional information about booting into safe mode can be found on You are not allowed to view links. Register or Login.... ...If you do not have a anti-virus scan, but still believe a file is infected with a virus, try running an online virus scan. These web sites will scan your computer hard disk drive for any infections. A listing of online anti-virus scanners can be found on You are not allowed to view links. Register or Login. You may also wish to consider purchasing an anti-virus scanner and/or consider one of the free anti-virus scanner programs listed on our virus scanner list on You are not allowed to view links. Register or Login....

Additional information:

  • See You are not allowed to view links. Register or Login for additional information about whether a virus will be removed when formatting a hard disk drive.
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