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Posted by 8112vb10
- December 23, 2010, 01:34:43 PMHow to Make Friends with your Loyal Customers
You can’t make friends without talking to people. Even in today’s computer age, where people make “friends” online, they still interact in some way. As a businessperson, it is important for you to “make friends” with your most loyal customers. Doing so will not only benefit you through increased sales and positive word of mouth,You are not allowed to view links. Register or Login, but will also make your customers happier to be a part of your growth. That,You are not allowed to view links. Register or Login, in turn, will lead to more loyal customers and, of course, more profits. But the only way to enter into this type of relationship with your loyal customers is to talk to them.
Ask for feedback
You want to get as much feedback from your customers as possible,You are not allowed to view links. Register or Login, both positive and negative. On your product packages, ask for feedback and provide contact information so customers can reach you. When you design your next business card printing, include more than just your phone number and email address: explicitly ask the recipients to get in touch with you and tell you about their experiences with your company.
Make it clear that you are asking for all types of feedback, even if it’s not good. Customers who can give you examples of shortfalls in your business are the most valuable of all. You can’t fix something if you don’t know it’s broken.
Use the feedback in your advertising
The feedback you receive from customers is only valuable if you use it. Fix the things that customers have complained about, and emphasize the things that they like. When you do a flyer printing, use it to put your company’s greatest strengths on display. Even better,You are not allowed to view links. Register or Login, put customer testimonials on them. You will probably have plenty of loyal customers who would be more than happy to let you use their positive reflections in an ad or flyer. Customer testimonials can be tremendously effective.
Keep your loyal customers engaged
。
You can’t make friends without talking to people. Even in today’s computer age, where people make “friends” online, they still interact in some way. As a businessperson, it is important for you to “make friends” with your most loyal customers. Doing so will not only benefit you through increased sales and positive word of mouth,You are not allowed to view links. Register or Login, but will also make your customers happier to be a part of your growth. That,You are not allowed to view links. Register or Login, in turn, will lead to more loyal customers and, of course, more profits. But the only way to enter into this type of relationship with your loyal customers is to talk to them.
Ask for feedback
You want to get as much feedback from your customers as possible,You are not allowed to view links. Register or Login, both positive and negative. On your product packages, ask for feedback and provide contact information so customers can reach you. When you design your next business card printing, include more than just your phone number and email address: explicitly ask the recipients to get in touch with you and tell you about their experiences with your company.
Make it clear that you are asking for all types of feedback, even if it’s not good. Customers who can give you examples of shortfalls in your business are the most valuable of all. You can’t fix something if you don’t know it’s broken.
Use the feedback in your advertising
The feedback you receive from customers is only valuable if you use it. Fix the things that customers have complained about, and emphasize the things that they like. When you do a flyer printing, use it to put your company’s greatest strengths on display. Even better,You are not allowed to view links. Register or Login, put customer testimonials on them. You will probably have plenty of loyal customers who would be more than happy to let you use their positive reflections in an ad or flyer. Customer testimonials can be tremendously effective.
Keep your loyal customers engaged
。