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- January 23, 2011, 03:00:09 PMTIGERPAW AND ALARMTRAQ INTEGRATE SOLUTIONS FOR AVAYA DEALERS
Telecom Providers Get Real Time Monitoring Delivered to Field Reps
BELLEVUE,You are not allowed to view links. Register or Login, Neb., (August 18, 2010) — Tigerpaw Software, Inc., developer of the most comprehensive business building software for technology providers, announced today that they have teamed with Reilly Telecom,You are not allowed to view links. Register or Login, the people behind AlarmTraq, to integrate the professional business automation software tools of Tigerpaw with the remote management and monitoring capabilities of the AlarmTraq solution.
Reilly Telecom is a market leader in proactive remote alarm monitoring and management solutions for Avaya dealers in the SMB and large enterprise markets. The integration of these market leading solutions creates a robust application set for monitoring alerts in Avaya and seamlessly opening and managing tickets in Tigerpaw. Email alerts generated through AlarmTraq are monitored, interpreted, and routed to appropriate technicians – and ultimately converted into service orders in Tigerpaw.
“The comprehensive business management,You are not allowed to view links. Register or Login, service automation, and tracking tools in Tigerpaw are ideally complementary to AlarmTraq real-time Avaya alarm monitoring, performance,You are not allowed to view links. Register or Login, diagnostic testing, and remote remediation,” said Tigerpaw CEO Dave Foxall. “For Avaya dealers and telecom providers, this signals a best-of-breed solution that maximizes profitability and operational efficiency across the board.”
Telecom Providers Get Real Time Monitoring Delivered to Field Reps
BELLEVUE,You are not allowed to view links. Register or Login, Neb., (August 18, 2010) — Tigerpaw Software, Inc., developer of the most comprehensive business building software for technology providers, announced today that they have teamed with Reilly Telecom,You are not allowed to view links. Register or Login, the people behind AlarmTraq, to integrate the professional business automation software tools of Tigerpaw with the remote management and monitoring capabilities of the AlarmTraq solution.
Reilly Telecom is a market leader in proactive remote alarm monitoring and management solutions for Avaya dealers in the SMB and large enterprise markets. The integration of these market leading solutions creates a robust application set for monitoring alerts in Avaya and seamlessly opening and managing tickets in Tigerpaw. Email alerts generated through AlarmTraq are monitored, interpreted, and routed to appropriate technicians – and ultimately converted into service orders in Tigerpaw.
“The comprehensive business management,You are not allowed to view links. Register or Login, service automation, and tracking tools in Tigerpaw are ideally complementary to AlarmTraq real-time Avaya alarm monitoring, performance,You are not allowed to view links. Register or Login, diagnostic testing, and remote remediation,” said Tigerpaw CEO Dave Foxall. “For Avaya dealers and telecom providers, this signals a best-of-breed solution that maximizes profitability and operational efficiency across the board.”