TIGERPAW AND ALARMTRAQ INTEGRATE SOLUTIONS FOR AVAYA DEALERS
Telecom Providers Get Real Time Monitoring Delivered to Field Reps
BELLEVUE,christian louboutin ottawa (http://www.christianlouboutintoronto.com), Neb., (August 18, 2010) — Tigerpaw Software, Inc., developer of the most comprehensive business building software for technology providers, announced today that they have teamed with Reilly Telecom,cartier jewelry (http://www.jewellerycanada.net/cartier-jewellerycanada_8), the people behind AlarmTraq, to integrate the professional business automation software tools of Tigerpaw with the remote management and monitoring capabilities of the AlarmTraq solution.
Reilly Telecom is a market leader in proactive remote alarm monitoring and management solutions for Avaya dealers in the SMB and large enterprise markets. The integration of these market leading solutions creates a robust application set for monitoring alerts in Avaya and seamlessly opening and managing tickets in Tigerpaw. Email alerts generated through AlarmTraq are monitored, interpreted, and routed to appropriate technicians – and ultimately converted into service orders in Tigerpaw.
“The comprehensive business management,p90x workout schedule (http://www.p90xcanada.net/), service automation, and tracking tools in Tigerpaw are ideally complementary to AlarmTraq real-time Avaya alarm monitoring, performance,christian louboutin montreal (http://www.christianlouboutintoronto.com), diagnostic testing, and remote remediation,” said Tigerpaw CEO Dave Foxall. “For Avaya dealers and telecom providers, this signals a best-of-breed solution that maximizes profitability and operational efficiency across the board.”