Xp Remote Assistance - To start the Remote Assistance session

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1.   Helper: Start the session by clicking on the file or the link sent by the Novice
2.   Novice: Accept the Remote Assistance connection
3.   Session is Initiated and Remote Assistance screen is loaded on helper's computer; connection is established
4.   Helper and Novice: Communicate via chat program that is built into Remote Assistance program
5.   Helper: If the problem can not be solved without remote control, the helper can initiate a command to give the helper remote control of the Novice computer
6.   Novice: Accepts or declines the request for Remote Control
Note:
Users should be educated to exercise extreme caution before giving someone else remote control over their computer.
7.   Helper: Close the Remote Assistance â€" Web Page Dialog window and proceed
Helper or Novice: When the Novice's problem has been solved, click the Disconnect button to end
As you can see, the Remote Assistance program is fairly straightforward. The security considerations are well thought out and with the proper configuration will help maintain a secure connection.
The next segment offers pointers that will keep your Remote Assistance sessions secure.